Shipping policy

Delivery Method: By Post (Royal Mail/ Hermes/ DPD/ UK MAIL)

IMPORTANT: Please provide contact number (preferably mobile number) for us to contact you on the day of delivery. All delivery schedules will be arranged and confirmed in the email prior to the delivery date. Please check your email regularly for the delivery arrangement.

Delivery Schedule

Because we stock most of our items, all orders are usually processed and delivered within 1-3 business days. 

Wholesale orders are usually processed and delivered within 10-21 business days. 

Urgent delivery is only available upon request and additional charge may be incurred; kindly contact us at rubdubofficial@gmail.com after you have placed the order online.

Our delivery schedule are as follows:
Monday-Saturday:

before 12pm, 12pm-5pm or 5pm-8pm 

PLEASE NOTE THAT ALL DELIVERY WILL BE HANDLED BY OUR DESIGNATED COURIER SERVICE PROVIDER AND SCHEDULE IS BASED ON ESTIMATION AND THERE MIGHT BE SLIGHT DELAY DUE TO TRAFFIC CONDITION AND OTHER UNFORSEEN CIRCUMSTANCES.

Some order items could probably have longer lead times. For items that are not in stock, we will definitely contact you at the soonest as possible for further discussion.

RubDub will uses all reasonable endeavours to meet stated delivery dates or periods, Rubdub shall not liable for any loss or damage resulting from the failure of Rubdub to meet such delivery dates or periods despite such endeavours.

IMPORTANT: You will need to pay for the delivery fees to Rubdub in the event that order is cancelled due to whatsoever reason after the order is shipped to the delivery address. If the order cancelled due to the item defective, it should be considered as return where delivery fees are non-refundable. In this instance, you are advisable to request for exchange instead of return so that we will replace the item for you at no additional delivery cost. Please refer to return and exchange policy below for more detailed information.